Today is support your LQS day, I wish I could support my LQS. Here's the story.....
The owners and employees of the quilt shop nearest my home, southeast of Charlotte, NC, are not full of Southern charm. I have been in the store many times and each time I feel invisible. There is no greeting when I walk in the door and no "thank you" after I purchase something. The final straw was a few weeks ago, I decided I would give them one more chance, when I walked in the door the owner and one of the employees were in a tiff about something. I browsed the fabric and notions and once again I felt invisible so I left vowing never to cross the threshold of the store again. I would have sent them an email explaining my experience but their web site doesn't have a way to contact them except by phone so I sucked it up until today and am writing this post.
My husband and I were in a retail business for many years and we always greeted the person walking in the door with a "hello", no matter how busy we were, and a "have a nice day" and "thank you" when they were leaving even if they didn't purchase anything.
What I have decided to do is either order fabric online or wait until I need a lot of fabric and head to Mary Jo's in Gastonia, NC where the employees are happy to greet their customers and help them in any way they can.
Those of you who have a LQS who values you business, count your blessings.